Issues around the connective points on the hammer assembly often require a few different methods of repair. Since the repair techniques overlap and all require similar tools, this article will cover hammer shank repairs for loose glue joints and broken shanks on both uprights and grands.

Pulling your first action can be an intimidating task for a new technician. Here is a step-by-step guide for pulling grand piano actions.

For technicians in their first few years of working, figuring out how to price tech services can be tricky.

Dolly installation can be a simple process with the right tools, and is a great addition to your piano services.

Plugging a stripped hole is an essential skill for any technician. This article covers the methods you'll use for shop and field repairs.

Knuckle bolstering rejuvenates worn or flattened knuckles to restore smooth escapement.

Use this quick method to make a customized map of your clients for easy visualization of your service area!

A “splice” is a knot that uses a new length of wire to connect a broken string to the tuning pin.