About ten years ago, Steinway developed a case-mounted sostenuto system to accommodate the Spirio player system, which is now used on all Steinway pianos.

Technicians don’t need to be action rebuilders to use touchweight measurements to their advantage. Measuring touchweight is a valuable diagnostic tool that can help you identify larger problems within an action, such as excessive friction or problematic geometry.

Whether you're working with original or re-glued keytops, satinizing a set of keys is quick and easy. This article walks through the step-by-step process for both white and black keys.

This new, game-changing voicing tool saves time and effort on tiring voicing jobs.

By Timothy Balke This is a two-part series that places the piano in a broader context, examining how innovation, manufacturing, service, materials, and other external forces have shaped, and continue to shape, the industry.

By Timothy Balke This is the first of a two-part series that places the piano in a broader context, examining how innovation, manufacturing, service, materials, and other external forces have shaped, and continue to shape, the industry.

A cracked action rail will cause loose flange screws, resulting in annoying clicks and inconsistent regulation. Be thorough and check for cracks so you won't have to re-regulate later.

Google’s recent changes to Business Profile requirements are especially important to understand for piano technicians whose work is more service-area not storefront based. If your profile isn’t set up correctly, you risk suspension or removal, which can cut off a vital source of new customers.