By Timothy Balke This is a two-part series that places the piano in a broader context, examining how innovation, manufacturing, service, materials, and other external forces have shaped, and continue to shape, the industry.

By Timothy Balke This is the first of a two-part series that places the piano in a broader context, examining how innovation, manufacturing, service, materials, and other external forces have shaped, and continue to shape, the industry.

A cracked action rail will cause loose flange screws, resulting in annoying clicks and inconsistent regulation. Be thorough and check for cracks so you won't have to re-regulate later.

Google’s recent changes to Business Profile requirements are especially important to understand for piano technicians whose work is more service-area not storefront based. If your profile isn’t set up correctly, you risk suspension or removal, which can cut off a vital source of new customers.

The soundboard of a piano is crucial to the character of the piano's sound. To restore the piano's tone, proper crown and downbearing must be present. This article covers two methods that rebuilders employ to do this.

A roundtable discussion with four experts on best practices when it comes to setting up your first commercial shop space.

When a string is stretched between the front termination point and the hitch pin, and is under tension, this applies force to the top of the bridge. The amount of force or lack of force, is what we call the downbearing. This article will give you several methods for measuring downbearing, both with the strings on and off.

It’s a question many technicians dread: “How much do you think I should sell my piano for?” We have training in tuning and repairs, but providing professional recommendations regarding sales usually falls outside our realm of expertise. The good news is, it’s not hard, and unlike most of the technical skills you have already mastered, you will only need a few practice rounds of Market Analysis to add it to your toolbag.